Frequently Asked Questions

The Umbrella Brigade (TUB) is a Central Florida mutual aid nonprofit providing free food, hygiene items, clothing, and essential resources through a low-barrier, dignity-first, choice-based model.

Mutual aid means community members supporting one another directly. TUB is built on dignity, accessibility, and the belief that everyone deserves support without judgment or barriers.

Yes. TUB is a registered 501(c)(3) nonprofit organization serving Central Florida communities.

Where are you located?

📍 587 East State Road 434, Unit 3021

Longwood, FL 32750

What are your hours?

🕒 Tuesday: 12:00 PM – 4:00 PM

    Thursday: 11:00 PM – 3:00 PM

    Saturday: 11:00 PM – 3:00 PM

Hours may vary during holidays, special events, or emergency response periods.

TUB is low-barrier and open to anyone experiencing need. Minimal documentation is required.

Yes. An appointment is required to visit the market. This helps us ensure smooth access, reduce wait times, and provide a better experience for every neighbor.

Free choice-based food pantry (TUB HUB Market)

Hygiene supplies

Clothing and household essentials

Baby items (as available)

Resource navigation and community support

Delivery support for eligible households

You must schedule an appointment to visit the TUB HUB Market. 

Once scheduled, you can shop the market during your allotted time.

Resource navigation and community support.

Delivery support for eligible households

• Shelf-stable food (rice, dry beans, vegetables, soup, etc.)
• Diapers and wipes
• Hygiene products (soap, toothpaste, deodorant, etc.)
• Baby supplies
• Clothing (new or gently used)
• Cleaning supplies

Yes. Monetary donations help support food purchasing, supplies, rent, utilities, and ongoing programs.

Yes. Community donation drives are welcome and greatly support keeping the market stocked.

Volunteers must complete an application and attend orientation before joining shifts at the market or other programs.

Volunteers support:

• Market setup and stocking
• Neighbor check-in and support
• Sorting and organizing donations
• Deliveries and outreach
• Event support

No experience is required. Training is provided.

No experience is required. Training is provided.

No. TUB is community-based and does not require participation in religious or political activities.

• How can I stay updated?

Follow TUB on social media or join our newsletter for updates on:

• Appointment availability
• Market needs
• Volunteer opportunities
• Community events